Terms of service

Terms of Service

Effective Date: August 2026

Welcome to Akrol Lubricants. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing an order.

1. General

Akrol Lubricants provides high-quality automotive and industrial lubricants through its online store. These Terms apply to all visitors, customers, and users of our website.

2. Products

  • We make every effort to ensure that product descriptions, images, and specifications are accurate.

  • Product packaging may vary slightly from the images shown on the website without affecting product quality.

  • All products are subject to availability.

3. Pricing & Orders

  • All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated.

  • We reserve the right to change prices or discontinue products without prior notice.

  • Akrol Lubricants reserves the right to refuse or cancel any order due to pricing errors, stock unavailability, or suspected fraudulent activity.

4. Payment

We accept secure online payments through the payment methods available at checkout. Cash on Delivery (COD) is available only for eligible products and serviceable locations.

5. Shipping

Orders are processed and shipped according to our Shipping Policy. Delivery timelines are estimates and may vary depending on location, courier services, weather conditions, or other unforeseen circumstances.

6. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy. Customers are requested to read the policy before placing an order.

7. Product Usage

Customers are responsible for selecting the correct lubricant suitable for their vehicle or equipment. Please refer to your vehicle manufacturer's recommendations before use. Akrol Lubricants shall not be responsible for any damage resulting from incorrect product selection, improper usage, or failure to follow recommended guidelines.

8. Intellectual Property

All website content, including logos, product images, graphics, text, designs, and trademarks, is the exclusive property of Akrol Lubricants and may not be copied, reproduced, or used without prior written permission.

9. Limitation of Liability

Akrol Lubricants shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, except as required by applicable law.

10. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

11. Changes to Terms

Akrol Lubricants reserves the right to update these Terms of Service at any time without prior notice. Continued use of the website constitutes acceptance of the revised Terms.

12. Governing Law

These Terms of Service shall be governed by the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in Delhi, India.

13. Contact Us

Akrol Lubricants

For any questions regarding these Terms of Service, please contact us:

Email: corporate@arkaytechlubricants.com

Phone: +91-84480 87006
Business Hours: Monday to Saturday, 9.30 AM – 6:30 PM