Shiping Policy

Shipping Policy

Akrol Lubricants Shipping Policy

At Akrol Lubricants, we aim to provide a safe, fast, and reliable delivery experience for all our customers. All orders are carefully packed and dispatched to ensure your products reach you in perfect condition.

Order Processing Time

Orders are processed within 1-3 business days after order confirmation.
Once your order is shipped, tracking details will be shared on your registered email/mobile number.

Delivery Time

Standard delivery usually takes 3-7 business days depending on the delivery location and courier service.
Delivery timelines may vary due to holidays, weather conditions, courier delays, or other unavoidable circumstances.

Cash on Delivery (COD)

Cash on Delivery facility is available on selected products and locations.
COD availability depends on courier service coverage and order value.
Customers need to pay the complete order amount at the time of delivery.
Please keep the exact amount ready to ensure smooth delivery.
COD orders may be confirmed through a call or message before dispatch.

Shipping Charges

Shipping charges (if applicable) will be calculated and displayed during checkout before placing the order.
Free shipping offers may be available on selected orders as per ongoing promotions.

Order Tracking

After dispatch, customers will receive tracking details to monitor their shipment.
You can track your order using the provided tracking information.

Damaged or Missing Items

If your order arrives damaged or any product is missing:

Inform us within 48 hours of delivery.
Share your order details along with clear images/videos of the package.
Our support team will assist you with the resolution.

Incorrect Address

Customers are responsible for providing accurate shipping details. Akrol Lubricants will not be responsible for delays caused due to incorrect or incomplete addresses.